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Start with the topic closest to your issue, then contact support if you still need help.

Account & Profile

Help with sign-in, account information, profile details, and account access.

Help with live rooms, broadcasting, playback, short videos, and interaction tools.

Help with reports, blocking, account safety, and suspected rule violations.

Check official channel availability and APK release verification details.

Email serve@taihonghk.com with enough detail for us to identify the issue.

Never send your password or one-time verification code by email.